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US study: frequently asked questions

Last updated: June 22, 2020

Our university partners have a strong track record in delivering education solutions and supporting international students, so you can apply to a US university with confidence. Here, we’ve answered some of the questions you might have about your future studies.

On this page, you can find:

Important updates

  • Arizona State University's Fall 2020 announcement

    The university is set to resume on-campus, in-person classes from August 20, while prioritizing health and safety.

    Given the circumstances surrounding COVID-19, ASU have taken extra steps to ensure that its entire community is as safe as possible. Classrooms and meeting spaces will be cleaned with high frequency. Testing for COVID-19 will be available to anyone on campus who needs it. And the university is optimizing its campuses for social distancing. Read the full ASU Fall 2020 announcement.

    Once you arrive on campus for the fall semester, you should anticipate a schedule that includes a blend of in-person classes and ASU Sync classes (ASU Sync involves synchronous, technology-enhanced and fully interactive remote learning using live lectures via Zoom).

    If your visa, travel, or personal circumstances do you not allow you to arrive by August 20, you can begin your ASU experience entirely through remote learning. Faculty will hold special office hours that accommodate different time zones. When visa and travel restrictions are lifted and you are able to come to ASU, you can transition into on-campus classes, uninterrupted.

    If necessary, you can complete the full Fall 2020 semester remotely and transition into on-campus classes in the Spring.

    Kaplan and ASU admission teams will stay in close contact with you over the next months to help create the study plans that best enable you to fulfill your ASU dreams! In the meantime, you can contact us with questions and keep checking ASU’s FAQs for Fall 2020  for the most up-to-date information.

  • ASU undergraduate students: start early and get a summer scholarship

    Start your ASU experience early by taking remote classes over the summer and earn an Arizona State University Summer 2020 scholarship for doing it!

    Students admitted to a bachelor’s degree (first-year entry or transfer) can get a head start on their ASU studies by enrolling in one or more classes remotely, beginning in June or July.

  • Fall 2020 at Pace University

    Pace University plans to return to in-person instruction on its New York City and Westchester campuses for a full Fall 2020 semester. The University expects guidance from NY state in the next few weeks, and will reopen in compliance with all state and federal health and safety guidelines and following the recommendations of medical experts.

    Students who are unable to join in person in New York at the start of the Fall semester due to travel restrictions and visa delays caused by the coronavirus (COVID-19) outbreak can begin their Pace program through online learning. This means you do not need to delay your education plans. You can then move to on-campus study at the first opportunity.

  • Pace University waives GMAT and GRE requirement

    Applicants to master’s degrees starting in Fall 2020 at Pace University do not need to submit GMAT or GRE scores. Pace has waived graduate admission test requirements for all its academic schools, including the Lubin School of Business.

    This will be re-evaluated for future intakes as circumstances require. If you’re planning to start a master’s in New York in the Fall semester, apply to Pace now.


Arizona State University flat logo

Students interested in applying to ASU

  • Are ASU admissions still open?

    Absolutely. We are accepting applications to ASU and the university is making offers of admission for the Fall 2020 intake and beyond, completely as normal.

  • University visits and events have been cancelled. Are there virtual alternatives?

    Yes. You can join an Arizona State University live-hosted virtual experiences and watch student-guided video tours.

  • Will campuses open for the Fall semester?

    Yes, ASU intends to open campuses for the Fall semester and has made plans to create a safe and welcoming environment in which students can live and learn. Classes start on August 20, 2020.

    ASU will be introducing new safety precautions including social distancing protocols, face coverings and cleaning requirements.

  • How will classes be delivered on campus in Fall 2020?

    In Fall 2020, the University is taking a blended learning approach to enable social distancing: classroom capacity will be reduced to no more than 50% occupancy. All on-campus students will take a mix of in-person classes and synchronous “live” digital learning classes, called ASU Sync.

  • If I can’t travel to the USA, can I join an ASU program remotely?

    Yes. With digital learning you can begin your ASU studies from your home country, and stay on track without delaying your education plans. When you are able to travel to the USA, you can transition all your credits and continue the rest of your program on campus with no study gap. Arizona State University’s primary goal is for all students to progress toward their academic goals uninterrupted.

  • How does remote learning work at ASU?

    If  you need to start your program remotely, you can choose between 2 types of instruction:

    • ASU Sync – synchronous remote classes, such as joining live lectures via Zoom. ASU Sync gives you the benefits of face-to-face learning and interaction with professors, even if you’re not in the same place. More information about ASU Sync.
    • iCourses – classes that are delivered entirely online. Lectures will be available on demand, making your learning experience convenient and flexible.

    Take a look at our digital learning FAQs to find out more about ASU’s remote study options in the Fall 2020 semester.

  • I’m unsure if remote learning is right for me. Can I talk to a current student about their experience?

    We are always happy to connect you with current students so that you can hear directly about their life as an ASU student!

    Arizona State University international students are ready to talk to you about what you can expect on campus, as well as their own experiences with remote learning. Just contact us and we can put you in touch.

  • Are tuition fees being reduced for remote learning?

    No, tuition price is the same whether classes are delivered in person or remotely—you’ll take the same program and enjoy the same high quality of teaching and support.

    However, ASU is freezing its tuition prices for the 2020-21 academic year, so new students will pay the same rate as the previous year.

    Studying remotely, you will save money because you will not need US health insurance nor to pay some of the standard university fees. Additionally, any scholarship awarded to you at admission is valid for remote learning.

  • How do I apply to study remotely at ASU?

    The application process remains the same: complete our online application form, selecting your preferred program. You can submit your application to Kaplan even if you can’t get all your supporting documents ready at this time.

    Your education advisor will discuss in-person and remote study options with you.

  • Have Fall 2020 application deadlines been extended?

    Application deadlines for bachelor’s and master’s degrees remain the same at the present time. See more information about Fall 2020 dates.

    Application deadlines for Intensive English and ASU-USA Pathways programs have been extended to 5 business days before the start of each session, for students enrolling remotely.

  • Is ASU accepting at-home TOEFL tests?

    Yes, Arizona State University is accepting the TOEFL iBT Special Home Edition test as evidence of English proficiency, for all students applying to the Fall 2020 intake.

  • Is there an alternative English test that I can take at home?

    Yes — ASU is also accepting the Duolingo English Test (DET). It’s an alternative for international students who are affected by test center closures. Watch our video about the benefits of Duolingo.

  • I have more questions about the Duolingo English test
    • How can I take the Duolingo English Test?

    The exam may be taken from any computer that has a camera, audio, and reliable internet. You can start the test here. You can also do a practice test as well. You will need to first create an account and then register to take the test.

    • How much does the Duolingo English Test cost?

    The exam cost is $49 (USD), but Kaplan has purchased a group of tests and will provide agents and applicants with coupon codes so the DET can be taken for free. Please ask your education advisor or Market Manager for further information about this.

    • How soon are Duolingo test results ready?

    A verification email will be sent to you within 2 days of completing the test. This contains a link for you to send your score to Arizona State University.

    • Where is there more information about Duolingo?

    You can find answers to other common questions about DET on the Duolingo website.

  • Is ASU accepting at-home GMAT or GRE graduate admission tests?

    Yes. All Arizona State University academic colleges are now accepting at-home online tests for the GMAT and GRE. Graduate applicants to ASU master’s degrees in Fall 2020 who have not yet submitted a GMAT or GRE score can use this option, where necessary.

  • What if I can’t get my academic transcript, letters of recommendation or bank statements because schools and other institutions are closed?

    If you are having difficulty getting required application documents, please submit your application to Kaplan anyway. We will review the application and provide guidance on a case-by-case basis.

    Note: Arizona State University’s W.P. Carey School of Business is temporarily waiving letters of recommendation for graduate degree applications, except for the full-time MBA degree.

Students who have already applied to ASU

  • Should I accept my offer of admission for Fall 2020?

    You can feel confident in moving forward with the admission process knowing that, whatever your circumstances are in August, you will have a spot in Fall classes. You can study remotely with digital learning if you cannot travel to campus or defer to the next available intake if you prefer.

    We encourage you to make your deposit and/or confirm your place, to keep on track with your US education plans. Arizona State University will be flexible with your unique situation and is committed to helping you continue your studies.

  • Will I start my studies on-campus or remotely?

    If you are enrolling in the Summer 2020 semester (May, June or July start), you will join university classes remotely. Teaching at ASU is only through digital delivery until the end of the summer semester.

    For Fall 2020, you can start your studies on campus if you are able to arrive in time for classes starting on August 20.

    If you are unable to obtain a student visa due to international travel restrictions or choose not to travel internationally in time for the Fall semester start, you can begin your ASU studies remotely.

  • How will classes be delivered in Fall 2020?

    Class flexibility at ASU means that whatever your situation, there’s a suitable study option for you.

    For on-campus students:

    You should anticipate a schedule that includes a blend of in-person classes and ASU Sync classes. ASU Sync is synchronous digital learning, such as joining live lectures via Zoom. ASU Sync will be used alongside in-person classes to enable social distancing.

    For remote students:

    You will be able to attend all classes wherever you are via ASU Sync classes or iCourses that are fully online. ASU Sync gives you the benefits of person-to-person learning, even if you’re not in the same place. iCourse lectures will be available on demand, making your learning experience convenient and flexible.

    You can also take a look at our digital learning FAQs to find out more about remote study options in the Fall 2020 semester.

  • Will on-campus study at ASU be safe?

    ASU will be adhering to public health and safety guidelines, with testing, enhanced cleaning, and social distancing protocols to make ASU a safe environment for the entire community. Employees and students will be required to wear a face mask while in ASU buildings and outdoor spaces where social distancing isn’t possible.

    All on-campus students will receive a “Community of Care” kit containing face coverings, a thermometer, hand sanitizer and other items for use in maintaining their health and wellness on campus.

  • If I start remotely, when can I transition to on-campus study?

    Arizona State University plans to resume in-person classes starting August 20, 2020.

    When travel restrictions are lifted and you are able to return to ASU, you can transition into on-campus classes, uninterrupted, at the first opportunity in the Fall semester. You can also choose to complete the semester remotely, and come to campus in January 2021.

    If you plan to come to campus mid-semester, you should arrive by early November at the latest. You must also work with your academic advisor to enroll in a specific set of ASU Sync classes that you will attend remotely until your arrival on campus.

  • Can I start my studies earlier than planned, from my home country?

    If you have an offer from ASU to begin, or transfer to, a degree in Fall 2020, you can get a head start on your studies by joining remotely in the Summer semester (starting in June or July).

    By doing so, you will receive a scholarship: the ASU Summer 2020 Award gives you a $500 tuition discount for every three credits you take.

    If you would like to change your enrollment to the Summer 2020 semester, please contact your agent or Kaplan admission advisor.

  • What can I do if I can't get a visa interview?

    In response to the COVID-19 pandemic, US embassies and consulates in most countries worldwide have suspended all routine visa appointments. (Read the announcement from the US Department of State.) Check usembassy.gov for the latest updates by embassy or consulate. If you are holding an I-20, you may find it hard to get a visa interview when US embassies and consulates first resume visa services.

    You can start your program remotely if you are unable to get a visa in time to travel to campus for the Fall semester.

  • Do I need a visa or I-20 if I am starting my program remotely?

    No. If you are attending remotely from your home country, you do not need your I-20 or visa before enrolling. However, we recommend that you get an I-20 ready to be in the best position when visa appointments open and programs are offered on-campus again.

  • Can I get my I-20 document electronically?

    Yes. Effective March 26, 2020, the U.S. Student and Exchange Visitor Program (SEVIS) made an exception to current regulations to allow universities to email I-20 documents to students. Emailed I-20s are suitable to use for visa appointments, when applicable. If an I-20 was previously mailed through physical mail, you should continue to use this physical document.

  • Will the I-20 request deadline be extended?

    We are expecting ASU to announce later I-20 request deadlines for Fall 2020 students who are starting remotely. We do not yet have exact details, but will publish new deadlines here as soon as they are confirmed.

  • Do I need immunizations if I am starting a program remotely?

    No, but we encourage you to get all appropriate vaccines and submit the needed immunization paperwork when facilities are open and available again. This will ensure that your transition to on-campus study is not delayed.

  • Can I defer my enrollment to a later date?

    Yes. If you are unable to travel to the USA in time to start your program and prefer not to join remotely, we can advise you on how to defer your offer of admission to the next available intake for the program.

    Please note, some business master’s programs have only one intake a year, in the Fall.

  • Can I receive a refund if I decide not to enroll?

    You are covered by the enrollment deposit and tuition refund policies of Arizona State University. We will help you review your options to start a program remotely or defer your enrollment, before cancelling.


Pace University

Students interested in applying to Pace

Students who have already applied to Pace

  • Should I accept my offer of admission for Fall 2020?

    Pace University understands that students and parents may be uncertain about the future. To help families made a decision, they have extended the date that enrollment deposits are refundable to August 1.

    We encourage you to make your deposit to keep on track with your New York education plans. You can feel confident in moving forward knowing that, whatever the situation in September, you can start your studies digitally or defer to the next available intake if you cannot travel to campus.

  • Will I start my studies on-campus or remotely?

    If you are enrolling in the Summer 2020 semester, you will be joining your university program online. Teaching at Pace University has moved from in-person to digital delivery until August 29, 2020.

    Pace University plans to return to in-person instruction on both campuses for a full Fall 2020 semester. A remote learning option will be available for those students who are unable to come to campus, due to the uncertain situation with US visa appointments and travel, or who prefer to study online.

    International students can join their program from their home country, through Pace University’s digital delivery platforms.

    We will contact you in the coming weeks to discuss your study options, and how we can best support you on your path to university. When the situation settles, you can travel to the USA to continue your studies on campus.

  • If I start remotely, when can I transition to on-campus study?

    If you are unable to travel to the USA in time for the start of the Fall 2020 semester (September 9, 2020), you will have the option to begin your studies remotely. You can then transition to campus at the first opportunity: when you can get a visa and travel to the USA. This could be in January 2021, or an earlier date if available.

  • What can I do if I can’t get a visa appointment?

    In response to the COVID-19 pandemic, US embassies and consulates in most countries worldwide have suspended all routine visa appointments. (Read the announcement from the US Department of State.) Check usembassy.gov for the latest updates by embassy or consulate. If you are holding an I-20, you may find it hard to get a visa interview when US embassies and consulates first resume visa services.

    You can start your program remotely if you are unable to get a visa in time to travel to campus for the Fall semester.

  • Do I need a visa or I-20 if I am starting my program remotely?

    No. Students who are attending remotely from their home country, do not need their I-20 or visa before enrolling. However, we recommend that you get I-20 ready to be in the best position when visa appointments open and programs are offered on-campus again.

  • Can I get my I-20 document electronically?

    Yes. Effective March 26, 2020, the U.S. Student and Exchange Visitor Program (SEVIS) made an exception to current regulations to allow you to receive your I-20 documents electronically. These are suitable to use for visa appointments, when applicable. If an I-20 was previously mailed through physical mail, you should continue to use this physical document.

    To access your digital I-20, go into your Pace application portal and find your decision letter, then scroll down to find the PDF of the I-20.

  • Will the I-20 request deadline be extended?

    We are expecting Pace University to announce later I-20 request deadlines for Fall 2020 applicants. We do not yet have exact details, but will publish new deadlines here as soon as they are confirmed.

  • Do I need immunizations if I start my program remotely?

    No, but we encourage you to get all appropriate vaccines and submit the needed immunization paperwork when facilities are open and available again. This will ensure that your transition to on-campus study is not delayed.

  • Can I defer my enrollment to a later date?

    Yes. If you are unable to travel to the USA in time to start your program and prefer not to join remotely, we can advise how to defer your offer of admission to the next available intake for the program.

  • Can I receive a refund if I decide not to enroll?

    You are covered by the enrollment deposit and tuition refund policies of Pace University. We will help you review your options to start a program remotely or defer your enrollment, before cancelling.

Other US university FAQs

  • Simmons University
    • Are admissions still open?

    Absolutely. We are accepting applications to Simmons University, and they are making offers of admission for the Fall 2020 intake completely as normal.

    • University visits and campus tours have been cancelled. Are there virtual alternatives?

    Yes, you can schedule a Simmons University virtual visit.

    • Is there an English test that students can take from home?

    Yes – Simmons University accepts the at-home Duolingo English Test (DET). It’s an alternative for international students who are affected by test center closures. Read more information about the Duolingo English Test.

    • How long are all classes going to be held remotely?

    According to current guidance, Simmons University has moved all teaching into an online format until at least the end of Summer semester (August 30).

    • What will happen if classes cannot be held on campus in the Fall?

    Simmons will offer a comprehensive online undergraduate experience to all new students from September 1, 2020. Read Simmons University’s announcement.

    • How will online learning work at Simmons in the Fall?

    You’ll find information in the Simmons University online experience FAQ.

  • The University of Tulsa
    • Are admissions still open?

    Absolutely. You can submit your application to The University of Tulsa and they are making offers of admission for the Fall 2020 intake completely as normal.

    • University visits have been cancelled. Are there virtual alternatives?

    Yes, you can take a University of Tulsa virtual tour.

    • Is there an English test that students can take from home?

    Yes – The University of Tulsa accepts the at-home Duolingo English Test (DET). It’s an alternative for international students who are affected by test center closures. Read more information about the Duolingo English Test.

    • How long are classes going to be held remotely?

    According to current guidance, The University of Tulsa has moved all teaching into an online format until at least the end of Summer semester (August 14).

    • How is online learning working at TU?

    Check out TU’s support to help students keep learning while classes are virtual.

  • Northeastern University
    • Are admissions still open?

    Absolutely. You can submit your application to Northeastern University for Fall 2020 and they are making offers of admission for the Fall 2020 intake completely as normal.

    • Campus visits have been cancelled. Are there virtual alternatives?

    Yes, you can sign up for a virtual campus visit.

    • How long are classes going to be held remotely?

    According to current guidance, Northeastern University has moved all teaching into an online format until at least the end of Summer I semester (June 25) and at Northeastern College of Professional Studies until the end of Summer quarter (August 29)

    • How is online learning working at Northeastern?

    You can find information in Northeastern’s student learning resources.

Still have questions? Get in touch

We hope you’ve found this information useful. If you are unsure of anything relating to your studies or your future plans with Kaplan Pathways, don’t hesitate to contact us or speak to your Kaplan representative. They’ll be happy to advise you and give you all the information you need.